Last updated: 8 May 2025

CINEMAGIC Innovations Ltd. (“CINEMAGIC”, “we”, “us”, or “our”) operates https://www.cinemagicart.com and https://tickets.cinemagicart.com (collectively, the “Site”) and develops AI-powered lighting products and services, including mobile and web applications (“Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, ticketing system, and smart lighting technologies. By using our Services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect the following categories of information:

 

a. Personal Information

When you create an account, buy tickets, or interact with our platform, we may collect:

• Full name

• Email address

• Phone number (if provided)

• Billing and mailing address

• Social login information (e.g., public profile and email via Facebook Login)

• IP address and device/browser metadata

 

b. Event Interaction & Purchase History

We store records of your ticket purchases, event preferences, login timestamps, and customer support interactions.

 

c. Device & Usage Data

When you use our Site or products, we may automatically collect data such as:

• Browser type and language

• Device type and operating system

• Pages viewed and actions taken

• IP address and general location

• Referring/exit pages

• Crash logs or diagnostic data (for hardware and app usage)

 

d. Mobile App and Product Integration

If you use our mobile app or AI lighting products, we may also collect:

• Usage preferences and lighting configurations

• Audio reactivity settings and sound data (not recorded or stored)

• Geolocation (only with permission, for contextual lighting)

• AI model usage metrics (anonymous)

 

2. How We Use Your Information

We use your information to:

• Provide access to event listings and ticketing features

• Authenticate and manage user accounts

• Operate, maintain, and improve our lighting products and services

• Respond to inquiries, support requests, and customer feedback

• Personalize your lighting experience using contextual AI

• Process payments and send transactional communications

• Improve our services through analytics, feedback, and usage data

• Comply with legal obligations (e.g., tax and accounting)

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in between sessions

• Remember your preferences and language settings

• Track aggregate site usage for analytics

You can control or disable cookies through your browser settings, but doing so may impact your experience.

 

4. Third-Party Services

We may share limited data with trusted third-party services including:

• Payment processors (e.g., Stripe)

• Email communication providers

• Social login providers (e.g., Facebook, Google)

• Analytics providers (e.g., Google Analytics)

• Cloud hosting and storage providers

• Regulatory agencies (where required)

We do not sell or rent your personal data.

 

5. Facebook Login

If you use Facebook Login, we only access the data you authorize (typically public profile and email). This data is used to simplify account creation or login. You may revoke permission through your Facebook settings at any time.

 

6. Data Retention

We retain personal information as long as your account is active or as needed to provide our services. Some information may be retained longer if required by law or for legitimate business needs (e.g., tax or compliance).

 

7. Data Security

We use industry-standard security measures to protect your personal information, including:

• HTTPS encryption

• Role-based access control

• Encrypted storage for sensitive information

• Firewalls and secure server environments

No system is 100% secure. We encourage you to use strong passwords and protect your login credentials.

 

8. User Rights & Data Deletion

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data

• Withdraw consent for data processing

To submit a data request, please contact us at info@cinemagicart.com with the subject: “Data Privacy Request”.

 

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.